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Service Agreement Terms

What You Need to Know

 

  • All Service Agreements recur monthly for 1 year minimum. Call 626-394-9641 or email us at info@northbrothersplumbing.com to cancel.
  • There's a 14 day waiting period after successful signup before you can schedule your first job.
  • Once your waiting period is over, you can schedule service or maintenance by calling, emailing or texting us.
  • We will automatically apply your benefits and you will be covered.
  • All service inspections will be pre-scheduled for your convenience.
  • All discounts provided exclude any material.
  • All customer provided material will be installed at 50% off our normal price. Certain material quality may not qualify to be installed.
  • Material we provide and install has an industry standard markup to account for our time handling material, carrying costs and in the case the part has a manufacturing defect.
  • $49 charge applies to dispose of items which require hauling to the dump such as large appliances, large fixtures, concrete and excessive demolition material.
  • Services we don't do and are not covered include kitchen and bath remodeling, bathtub/shower stall replacement, new construction plumbing, complete lawn sprinkler re-pipe, unclogging pool deck or yard drains if determined risky or pipe appears to be damaged, repairing tankless water heaters, anything to do with septic tanks.
  • Services that are 50% off include trenchless sewer repair, digging and trenching deeper than one foot, complete copper - gas - drain replacement, excavating underneath crawlspace of house, hydro jetting, sewer and drain descaling, underground water leak detection.
  • Service agreement membership is subject to termination with no refund of membership costs if any portion of your plumbing system is repaired or altered by another plumbing company, contractor, handyman or anyone other than The Free Plumbers while under membership with us. Exceptions are services we don't provide.

We're available 8 am to 6 pm, Monday - Friday, or you can take advantage of our 24/7 emergency repair service any time!

If you're looking for a reliable plumber who offers dependable service, The Free Plumbers are always ready to assist you!

If you're looking for an EXPERT PASADENA PLUMBER, call us at 626-394-9641

We're available 8 am to 6 pm, Monday - Friday, or you can take advantage of our 24/7 emergency repair service any time!

If you're looking for a reliable plumber who offers dependable service, The Free Plumbers are always ready to assist you!

If you're looking for an EXPERT PASADENA PLUMBER, call us at 626-394-9641