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Plumbing Savings Plan Terms

What You Need to Know
  1. One year membership required
  2. All inspections and proactive drain maintenance will be pre-scheduled for your convenience. We will contact you by phone, email, text, or mail for scheduling.
  3. Free drain cleaning includes using our electric cable machines to unclog:
    1. sewer up to 100 feet in length;
      1. Sewers over 100 feet will require an additional cleanout access to be installed in order to reach the clog.
    2. lavatory sinks, bathtubs, and shower drains up to 35 feet in length; and
    3. kitchen and laundry drains up to 75 feet in length.
    4. Hydro-jetting, pool deck, and yard drains are excluded.
    5. Toilet clogs are limited to 4 a year, per toilet.
      1. 50% off normal price applies after the 4th toilet clog of the same toilet. Frequently clogging toilets suggest a new, better-flushing toilet may be needed.
  4. If your plumbing system leaks, breaks down, stops working correctly, or you simply want to replace your plumbing fixtures, call us to schedule an appointment.
    1. All labor will be covered at no additional cost according to the details of the Plumbing Savings Plan you have.
  5. Installing customer-provided material is excluded under our free labor.
    1. Exceptions include dishwashers, washing machines, and dryers.
    2. All other customer-provided material can be installed at 50% off the normal price.
      1. If we determine that customer provided material is not of approved standards based on our expertise, we will not install it.
  6. We provide material in most cases. Customer pays us for all material used including a small, industry-standard markup.
    1. Markup accounts for our time picking up materials, carrying costs, and our warranty should the part come with a manufacturing defect.
    2. Customer pays us to dispose of items which require hauling to the city dump, such as:
      1. concrete
      2. large appliances
      3. excessive demolition material
  7. Services we do not do:
    1. Kitchen and bathroom remodeling
    2. Bathtub/shower replacement
    3. New construction plumbing
    4. Complete lawn sprinkler re-pipe
    5. Unclogging pool deck drains if determined risky or pipe is damaged
    6. Unclogging yard drains if determined risky or pipe is damaged
    7. Tankless water heater repair
    8. Septic tank pumping
    9. Septic tank install
    10. Septic tank conversion
    11. Repair of irrigation electrical wiring during digging
  8. Services that are 50% off:
    1. Trenchless sewer repair
    2. Sewer repair
    3. Trenchless sewer spot repair
    4. Digging a pit deeper than 3 feet
    5. Trenching longer than 30 feet
    6. Trenching deeper than 12 inches
    7. Excavating underneath crawlspace of a house
    8. Complete Re-piping of:
      1. Copper piping
      2. Gas piping
      3. Drain piping
      4. Swimming pool water piping
      5. Swimming pool gas piping
    9. Unclogging pool deck and yard drains
    10. Hydro-jetting
    11. Sewer and drain descaling
    12. Underground water leak detection
  9. Previously-known plumbing issues are not eligible for Plumbing Savings Plan coverage if you sign up at a later date
  10. Except for our "$500 Discount" plan, Plumbing Savings Plans DO NOT renew automatically
  11. Membership can be terminated with no refund of membership fees if any portion of your plumbing system is repaired, altered, or installed by another plumbing company, contractor, handyman, or anyone other than The Free Plumber while under contract with us.
    1. Exceptions made for services that The Free Plumbers do not provide.

Current as of June 9, 2021. Subject to change without notice. Please contact The Free Plumber to confirm current terms.

We're available 8 am to 4 pm, Monday - Friday, or you can take advantage of our 24/7 emergency repair service any time!

If you're looking for a reliable plumber who offers dependable service, The Free Plumbers are always ready to assist you!

If you're looking for an EXPERT PASADENA PLUMBER, call us at 626-394-9641

We're available 8 am to 4 pm, Monday - Friday, or you can take advantage of our 24/7 emergency repair service any time!

If you're looking for a reliable plumber who offers dependable service, The Free Plumbers are always ready to assist you!

If you're looking for an EXPERT PASADENA PLUMBER, call us at 626-394-9641