Call Us Today At 844.4.NO.COST

Free Plumbers Club Terms

What you need to know
  • Membership is 1-year minimum term.
  • The Free Plumbers reserves the right to refuse membership to any applicant, and membership may be terminated at The Free Plumbers discretion and without cause.
  • Early cancellation of membership by homeowner voids all warranties/obligations on previous work.
  • Members whose membership is expiring soon are encouraged to call in to renew your membership BEFORE it expires to avoid paying the membership fee again.
  • All monies paid are non-refundable.
  • All promotions, offerings, discounts, and anything else stated are valid only while account is paid and in good standings.
  • The membership will remain active, and this agreement is effective until credit/debit card expires, or membership is cancelled by either party.
  • Member may cancel after 1 year with notification via email to office@thefreeplumbers.com or by calling 626-394-9641.
  • Subscriber will pay no emergency fee for DRAIN CLEANING & PLUMBING SERVICE work for as long as they are a plan member.
  • Plumbing emergency service is described as busted pipes, water heater leaks & whole home sewer backups outside of normal business hours.
  • Plumbing and drain cleaning visits are not a contractual component to this agreement. The Free Plumbers will perform visits as their schedule allows, or at the request of the customer.  Annual inspections have no monetary value and are not a contractual component to this agreement.
  • All visits expire and terminate after agreement period is complete.
  • All benefits apply to residential only.
  • The Free Plumbers may increase service prices from time to time at its sole discretion.
  • In the event of a price increase, Member will receive a written notice via email prior to the increase taking place and will have 30 days after notification is sent to opt out of the membership program prior to the price increase taking effect. Should opt out not occur, monthly billing will continue at the new rate.
  • If any needed repair is recommended but declined and the problem continues, it will not be covered when it causes the same recurring problem.
  • Material we provide and install carries a lifetime warranty only if account is current and in good standings.
  • Memberships will become void with a past due account (over 1 day).
  • Water pressure over 80 psi is damaging to your plumbing system. Water pressure is to be maintained at or below 80 psi or it will void the lifetime warranty. Items not included under the lifetime material warranty are maintenance materials such as replaceable water filter cartridges, filter media replacement and cleaning solution for tankless water heaters.
  • Material we provide and equipment rented has an industry standard markup to account for our time handling material, carrying costs and in the case the part has a manufacturing defect.
  • $29 charge applies to dispose of items which require hauling to the dump such as large appliances, large fixtures, concrete and excessive demolition material.
  • Unused free service calls allowed per month cannot be rolled over to the next month/s.
  • Services we don't do and are not covered include, new construction plumbing, unclogging pool deck or yard drains if determined risky or pipe appears to be damaged, "repairing" tankless water heaters, anything to do with septic tanks.
  • Services that are 10% off; kitchen and bath remodeling, bathtub & shower stall replacement, complete lawn sprinkler re-pipe, trenchless sewer repair, digging, "whole house" copper, gas and drain repiping, digging underneath crawlspace of house, drywall removal, hydro jetting, sewer and drain descaling, underground water leak detection.
  • Services that are excluded under membership terms and are regular price include customer provided water heaters and customer provided water filtration systems.
  • Terms and conditions subject to change without prior notice.

We're available 8 am to 6 pm, Monday - Friday, or you can take advantage of our 24/7 emergency repair service any time!

If you're looking for a reliable plumber who offers dependable service, The Free Plumbers are always ready to assist you!

If you're looking for an EXPERT PASADENA PLUMBER, call us at 626-394-9641

We're available 8 am to 6 pm, Monday - Friday, or you can take advantage of our 24/7 emergency repair service any time!

If you're looking for a reliable plumber who offers dependable service, The Free Plumbers are always ready to assist you!

If you're looking for an EXPERT PASADENA PLUMBER, call us at 626-394-9641